{"id":35741,"date":"2025-12-04T13:50:26","date_gmt":"2025-12-04T18:50:26","guid":{"rendered":"https:\/\/sedgwickco1dev.wpenginepowered.com\/?page_id=35741"},"modified":"2026-03-24T00:57:42","modified_gmt":"2026-03-24T04:57:42","slug":"australia","status":"publish","type":"page","link":"https:\/\/www.sedgwick.com\/apac\/australia\/","title":{"rendered":"Australia"},"content":{"rendered":"\n
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  1. \n \n Asia Pacific <\/a>\n \/<\/span>\n <\/li>\n
  2. \n Australia<\/span>\n <\/li>\n <\/ol>\n <\/section>\n\n\n \n
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    Australia<\/h1>\n

    World\u2019s leading risk, loss adjusting and claims management partner<\/h2>\n

    Sedgwick is a global leader in claims administration, loss adjusting, benefits administration and product recall, helping people navigate the unexpected. With the collective experience and expertise of over 33,000 employees in 80 countries, and more than 600 colleagues across Australia, we deliver expertise across industries including property, casualty, health, marine and aviation. Our services span the full claims lifecycle, encompassing property and liability claims management, workplace absence and wellbeing solutions, and specialist practices such as forensic accounting, major and complex loss adjusting and catastrophe response.<\/p>\n<\/div>\n \n

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    Why choose Sedgwick?<\/span><\/h2>\n\n\n\n
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    We provide comprehensive claims management solutions<\/mark> for insurers and insurance professionals by using technology to simplify and enhance the claims handling experience. <\/p>\n\n\n\n

    As a global company, we leverage our extensive resources and expertise<\/mark> to offer seamless, international solutions to our clients.<\/p>\n<\/div>\n<\/div><\/div>\n\n\n\n

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    600+<\/span><\/h2>\n\n\n\n

    colleagues in Australia<\/p>\n\n<\/div>\n <\/article>\n\n\n

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    24<\/span><\/h2>\n\n\n\n

    office locations<\/p>\n\n<\/div>\n <\/article>\n\n\n

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    45,000+<\/span><\/h2>\n\n\n\n

    new claims annually<\/p>\n\n<\/div>\n <\/article><\/div>\n\n<\/div>\n <\/section><\/div>\n<\/div>\n\n\n \n

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    Loss adjusting<\/h2>\n

    Our expert team of loss adjusters can efficiently handle and resolve any type of claim whether it be home or commercial.<\/p>\n<\/div>\n \n

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    Major & complex loss<\/h2>\n

    With our specialised knowledge in the industry, we can help you navigate any type of loss, no matter how complex. Our expertise includes aviation, construction and engineering, cyber, environmental, liability, marine and strata.<\/p>\n<\/div>\n \n

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    Digital claims solutions<\/h2>\n

    Our Digital First solution for liability, property and marine claims integrates cutting-edge technology with the expertise of our experienced adjusters, delivering faster resolutions, lower costs and exceptional customer satisfaction across the claim lifecycle. We combine our renowned technical expertise with innovative digital tools to transform the claims experience.<\/p>\n<\/div>\n \n

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    Building consultancy<\/h2>\n

    In addition to managing your claims, we offer forensic building consultancy, policy assessments, preparation of scopes of work, tender validation processes and construction management.\u00a0Our restoration model has a network of more than 300 certified contractors and can offer environmental services.<\/p>\n<\/div>\n \n

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    Forensic accounting services<\/h2>\n

    With more than 50 practicing accountants across Australia and New Zealand, our forensic accounting services division is part of a global team. We offer forensic accounting services across a broad range of industries, including construction, cyber, healthcare, hospitality, leisure, manufacturing, mining, power and energy, retail, technology and transport.<\/p>\n<\/div>\n \n

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    Repair solutions<\/h2>\n

    We provide managed repair, restoration and mitigation services through a network of certified contractors located throughout Australia. We identify, deploy and manage resources on behalf of the carrier and property owner throughout the entire process. Our contractor network offers a wide range of residential services such as roofing and cladding repairs, water damage restoration and home emergency repairs.<\/p>\n<\/div>\n \n

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    Third party administration<\/h2>\n

    We can resolve your claims quickly across multiple lines and industries through our unrivalled expertise and advanced AI technology.<\/p>\n<\/div>\n \n

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    Class action services<\/h2>\n

    We have the resources, technology and specialist expertise to cost-effectively handle the administration and distribution of class actions settlements of any size. We can offer a full solution or manage various stages of the process.<\/p>\n<\/div>\n \n

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    Health solutions<\/h2>\n

    We partner with businesses across Australia to provide early intervention absence management, injury management and preventative health solutions. Our programs reach more than half a million employees each year, improving their working lives.<\/p>\n<\/div>\n \n

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    Trusted expertise in Australia<\/h5>\n <\/div> <\/div>\n <\/div>\n \n\n\n
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    Agricultur<\/strong>e<\/span><\/h4>\n\n\n\n

    We work to ensure swift and fair claim resolutions for farmers and agribusinesses.<\/p>\n\n\n\n

    Learn more<\/strong><\/p>\n\n<\/div>\n <\/a>\n <\/section>\n\n\n

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    Aviation<\/strong><\/span><\/h4>\n\n\n\n

    Offering the most specialised support in the industry, our adjusters are highly skilled in handling aviation claims. <\/p>\n\n\n\n

    Learn more<\/strong><\/p>\n\n<\/div>\n <\/a>\n <\/section>\n\n\n

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    Construction and engineering<\/strong><\/span><\/h4>\n\n\n\n

    Our building consultants keep projects on track by efficiently managing construction and engineering claims. <\/p>\n\n\n\n

    Learn more<\/strong><\/p>\n\n<\/div>\n <\/a>\n <\/section>\n\n\n

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    Energy<\/strong><\/span><\/h4>\n\n\n\n

    Our global team of engineering and claims professionals is built to respond with speed, precision, and clarity to claims of this nature.<\/p>\n\n\n\n

    Learn more<\/strong><\/p>\n\n<\/div>\n <\/a>\n <\/section>\n\n\n

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    Marine<\/strong><\/span><\/h4>\n\n\n\n

    With the largest network of global marine and transportation experts, we can handle the most complex claims.<\/p>\n\n\n\n

    Learn more<\/strong><\/p>\n\n<\/div>\n <\/a>\n <\/section><\/div>\n\n<\/div> <\/div>\n <\/section><\/div>\n\n<\/div> <\/div>\n <\/section><\/div>\n\n\n \n

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    Find an Expert<\/h2>\n

    Looking for specialized knowledge? Use our Find an Expert tool to connect with industry professionals near you. Search by country and discover trusted experts ready to help.\u00a0<\/span>\u00a0<\/span><\/p>\n

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    Start your search today and get the insights you need.<\/span>\u00a0<\/span><\/p>\n<\/div>\n \n

    \n \n Start your search <\/a>\n <\/div> <\/div> <\/div>\n <\/div>\n \n\n
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    Leading the way in innovation, digitalisation and automation.<\/h1>\n

    At Sedgwick, we\u2019re always finding new ways to digitalise the claims journey and improve the experience for our clients, customers and colleagues. Our commitment to innovation is helping us lower service costs, reduce indemnity spend, enhance data insights and better serve our clients.<\/p>\n<\/div>\n <\/div> <\/div>\n <\/div>\n \n\n \n

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    Darwin<\/h2>\n

    Darwin\u00a0<\/strong>is Sedgwick\u2019s proprietary claims management system, designed to provide comprehensive, real-time oversight of the entire claims lifecycle.<\/p>\n<\/div>\n <\/div> <\/div>\n <\/div>\n

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    mySedgwick<\/h2>\n

    mySedgwick<\/strong> is a self-service portal that gives employees, policyholders and customers access to real-time claim and case information.\u200b<\/p>\n<\/div>\n <\/div> <\/div>\n <\/div>\n

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    smart.ly<\/h2>\n

    smart.ly<\/strong> is a flexible intake platform with built-in artificial intelligence tools and digital triage capabilities.\u200b<\/p>\n<\/div>\n <\/div> <\/div>\n <\/div>\n

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    viaOne<\/h2>\n

    viaOne<\/strong> is a digital platform that provides clients with complete, real-time visibility into their claims portfolio with on-demand, actionable reports.\u200b<\/p>\n<\/div>\n <\/div> <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n \n\n\n

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    Our technology<\/span><\/h2>\n\n\n\n
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    Smart.ly<\/strong><\/span><\/h4>\n\n\n\n

    A web-based, customisable smart form for collecting claim details, with backend calculations and white-label branding options for clients. <\/p>\n\n<\/div>\n <\/a>\n <\/section>\n\n\n

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    viaOne<\/strong><\/span><\/h4>\n\n\n\n

    Secure portal (ISO 27001 compliant) offering clients portfolio-level insights and real-time messaging.<\/p>\n\n<\/div>\n <\/a>\n <\/section>\n\n\n

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    Darwin<\/strong><\/span><\/h4>\n\n\n\n

    Sedgwick’s proprietary claims management system, designed to provide comprehensive, real-time oversight of the entire claims lifecycle.<\/p>\n\n<\/div>\n <\/a>\n <\/section><\/div>\n\n<\/div> <\/div>\n <\/section><\/div>\n\n<\/div> <\/div>\n <\/section><\/div>\n\n\n \n

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    Contact us<\/h5>\n <\/div> <\/div>\n <\/div>\n \n\n
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